On September 11, 2001, the world changed forever. As the World Trade Center towers were destroyed and the Pentagon was attacked, we were forced to confront the reality of a new kind of leadership challenge. It was a day full of pain and loss, but it was also a day of bravery and leadership.
On that day we saw leadership traits we all can aspire to live out in our leadership at work and home.
Service
As the nation watched in shock and grief, we saw people step up and take charge. Firefighters, police officers, and medical personnel rushed to save lives and provide aid. In the midst of the chaos, we witnessed true leadership. Leaders who did not consider themselves, but only the lives of others.
Dutiful
The bravery of the firefighters and other first responders was inspiring. Firefighters rushed into the burning towers, and many gave their lives to save others. In the face of certain danger, they put the safety of others before their own. What caused them to do this? This was their duty and charge as professionals.
Courage and Sacrifice
We also saw the courage of the passengers aboard United Airlines Flight 93. They banded together and decided to fight back against the hijackers. Although their plane crashed in Pennsylvania, their sacrificial actions likely prevented an even greater tragedy.
Rapid Response
At the Pentagon, senior military leaders sprang into action. Despite the chaos, they were able to organize an effective response and ensure that the building was secure. They demonstrated the ability to rapidly respond to meet the needs of the moment to protect all those they could.
Empathy
Finally, we saw the leadership of President George W. Bush. He was able to comfort a nation in distress and provide a sense of calm and stability. He made sure that the government was prepared to respond appropriately to the attacks. His presence on site demonstrated both compassion and increased his ability to empathize during a tragic time.
On September 11, 2001, we saw the best of humanity. We saw the courage and leadership of everyday people, first responders, military personnel, and world leaders. It was a day of pain and sorrow, but it was also a day of heroism and strength.
As a leader, you too will have tragedy strike. It could be the loss of a team member, unexpected performance drops, outside influences impacting you and your team, or like recently, a pandemic. Which of these areas do you need to grow in to be prepared to lead effectively when a crisis hits? Thank you for being a leader at work and home. Continue to grow and develop into the leader you were made to be. Lead Well.
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