Creating a Culture of Healthy Communication

I was finishing a communication workshop in an organization, and everyone was sharing their personal action step.  When I got to the owner, he sat with his arms crossed and said as if a lightbulb just went off:  “I need to change how I communicate.”

This was great to hear because many of our problems at work or home are rooted in communication challenges.  You know how important communication is, especially in a professional setting.  But did you know that how you communicate can greatly impact your productivity and relationships with colleagues?  It’s true.  A culture of healthy communication can make a big difference.

So, what is a culture of healthy communication?  It’s all about creating an environment where everyone is comfortable speaking their mind, expressing their thoughts and ideas, and having honest conversations.  It’s about listening to each other, understanding each other, and respecting each other.

 

Here are some tips to help you create a culture of healthy communication:

Be Respectful

Respect is vital to creating an environment of healthy communication.  Always strive to respect other people’s opinions, ideas, and feelings.  Listen to what they have to say and consider their opinions.

 

Speak Up

Don’t be afraid to speak up and share your thoughts and ideas.  Everyone’s opinion matters, and it’s important for team members to share their ideas to come up with creative solutions.  When you speak up, remember to refer to the first tip because we don’t want to be the opinionated know-it-all in the room.

 

Stay Positive

Negativity can make it difficult for people to be open and honest with each other. Try to stay positive and focus on solutions rather than problems.  When coming to your team or leader with a problem, bring a few possible solutions and decide together the best option.

 

Encourage Open Dialogue

By following the previous tip, we will encourage this culture.  Encourage team members to have open and honest conversations.  Ask questions and be open to hearing different perspectives.  Be attentive to how you respond because our verbal and non-verbal responses will either encourage or discourage this dialogue.

 

Take Feedback

Feedback is an integral part of healthy communication.  Make sure to take feedback seriously and use it to improve and grow.  I have heard of organizations that will have a system in place to provide feedback anonymously. However, remember how we respond to feedback will either promote or discourage this form of healthy communication.

 

Creating a culture of healthy communication is an important part of creating a productive and collaborative work environment.  Which of these tips do you need to grow this week?  Need help understanding your team’s communication style?  Go here to learn about our communication impact report.  Let me know any way I can help you and your team strengthen your culture with healthy communication.  Lead Well!

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Posted by Randy Wheeler